Schedule Your Next ER Appointment!

What do you think about systems that permit patients to schedule an ER appointment? http://www.ghs.org/inquicker Some hospitals are trying out the online scheduling system. Have you experience anything like it before in your career? Let's not pretend that all nurses are experts in organizational development and management, but what are your ideas to improve efficiency and decrease wait time in the ER? Sometimes the bright spots (What's working) need to be highlighted. Other times the whole system needs and overhaul. Usually the answer is 'more _________' but more __________ rarely comes when asked so what are the highly effective yet simple things you've seen work at improving the ER?

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