Thursday, January 31, 2008
'Hospitals that view ER performance as an ER problem routinely fail to solve their problems. The ER is largely dependent on the institution for its success or failure, and without an institution-wide performance improvement plan, the prospects for meaningful reform are bleak'
Wow. What a profound statement. In other words, the ER is not an island even though many facilities persist in treating it like one. A facility cannot decide to improve things in the ER without being truly committed to make changes throughout the facility. Any attempts without that commitment will fail. All the gimmicks in the world won't change that.
Wednesday, January 30, 2008
How to really impress your patients

I was taking care of a nice woman who had a badly fractured wrist from slipping on the ice. We had sedated her and reduced and splinted the fracture and sent her home with her equally nice and attentive husband. They had just left the department and I was cleaning the room when I found her pain medicine prescription under the end of the gurney, they must have dropped it and not noticed. That was a nasty fracture and is going to hurt like a bastard tonight so I decide I will run out and see if I can catch them in the parking lot. I dash out the ambulance doors and spot them half way across the lot. I call them and they turn around just in time to see me hit my own patch of ice, fly up in the air and come down flat on my back, nearly knocking myself out cold.
Great. Nothing like impressing your patients with your cool professionalism.
Tuesday, January 29, 2008
Grand Rounds
Exciting news
Of course he was about 60, toothless, reeking of alcohol and a complete stranger to soap and water but hey, at my age how picky can you be.
Monday, January 28, 2008
Where do candy hearts come from
RANT
JUST ONE TIME, ONE MEASLY LITTLE TIME I WOULD LIKE TO HAVE THE BASIC FREAKING EQUIPMENT I NEED TO DO MY JOB.
ARRRRGGGGGHHHH!!!!!
Sunday, January 27, 2008
Your Diagnosis Might Be.........

Fever, Chills, Muscle aches, Coughing, fatigue.......You might have the flu.
Guess what? Antibiotics don't help the flu - it's a virus. You are going to be sick for a week or so. Drink lots of fluids and take some Tylenol and stay in bed until you feel better.
And next year get a flu shot.
Don't come to the ER and demand antibiotics, they won't help. Yes you'll feel better after a 10 day course, you'd feel better after 10 days anyway. Fever and feeling like shit does not constitute an emergency. Sorry. You'll be much more comfortable in your own bed than sitting on a hard waiting room chair for several hours.
Don't go to work and infect everyone you work with. You are not that important. The flu can, and does, kill thousands of people every year.
This post does not constitute medical advice
Leave it to California
Bad language follows.
Well leave it to the state of California to fuck it up. Assemblywoman Fiona Ma (D-San Francisco) has introduced a bill to ensure that the people who donate their bodies have consented to be gawked at by the public. Sadly, said bill was passed by 50-4 in the assembly and is now on its way to the Senate.
How much is this folly costing state tax payers? No wonder Arnold has to cut funding to State Parks, Schools and Libraries to balance the budget when our elected officials are spending millions of dollars with this CRAP! It is often embarrassing to say you live in California.
That being said, I saw the Universe Within exhibit when I was visiting another state, DO NOT MISS the opportunity to go. It was the most amazing thing that I have EVER seen. The human body is a complex work of art, simply amazing.
Saturday, January 26, 2008
GOD BLESS OUR TROOPS
You stay up for 16 hours
He stays up for days on end.
You take a warm shower to help you wake up.
He goes days or weeks without running water.
You complain of a 'headache', and call in sick..
He gets shot at as others are hit, and keeps moving forward.
You put on your anti war/don't support the troops shirt, and go meet up with your friends.
He still fights for your right to wear that shirt.
You make sure you're cell phone is in your pocket.
He clutches the cross hanging on his chain next to his dog tags.
You talk trash about your 'buddies' that aren't with you.
He knows he may not see some of his buddies again.
You walk down the beach, staring at all the pretty girls.
He patrols the streets, searching for insurgents and terrorists.
You complain about how hot it is.
He wears his heavy gear, not daring to take off his helmet to wipe his brow.
You go out to lunch, and complain because the restaurant got your order wrong.
He doesn't get to eat today.
Your maid makes your bed and washes your clothes.
He wears the same things for weeks, but makes sure his weapons are clean.
You go to the mall and get your hair redone.
He doesn't have time to brush his teeth today.
You're angry because your class ran 5 minutes over.
He's told he will be held over an extra 2 months.
You call your girlfriend and set a date for tonight.
He waits for the mail to see if there is a letter from home.
You hug and kiss your girlfriend, like you do everyday.
He holds his letter close and smells his love's perfume.
You roll your eyes as a baby cries.
He gets a letter with pictures of his new child, and wonders if they'll ever meet.
You criticize your government, and say that war never solves anything.
He sees the innocent tortured and killed by their own people and remembers why he is fighting.
You hear the jokes about the war, and make fun of men like him.
He hears the gunfire, bombs and screams of the wounded.
You see only what the media wants you to see.
He sees the broken bodies lying around him.
You are asked to go to the store by your parents. You don't.
He does exactly what he is told even if it puts his life in danger.
You stay at home and watch TV.
He takes whatever time he is given to call, write home, sleep, and eat.
You crawl into your soft bed, with down pillows, and get comfortable.
He tries to sleep but gets woken by mortars and helicopters all night long.
If you support your troops, send this to 7 people.
If you don't support your troops well, then don't send this out. You won't die in 7 days, your love life won't be affected, and you won't have the worst day ever.
You don't have to email this. It's not like you know the men and women that are dying to preserve your rights.
REMEMBER our Troops, and do not forget them LATER
Ack! This is terrible.
h/t At Your Cervix
Friday, January 25, 2008
It's Raining, It's pouring, ERnursey soon will be snoring!
Raining, raining, raining, raining. Sigh. I have a stretch of days off and a bunch of outside projects to do and it is supposed to rain every single day. Currently it is raining so hard that my front walk is covered with two inches of water.
So. Fire? Check. Jammies? Check. Old movie? Check. Hot cocoa? Check.
having a reasonable excuse to be lazy? Priceless.
Thursday, January 24, 2008
Something is a little off

ER nurses see a large variety of patients. Young, Old, happy, angry, sad, crazy and everything in between. Sometimes we don't realize at first that the person isn't quite what they seem.
One day I received an elderly woman by ambulance and I was examining her. She was complaining of lower abdominal pain. I listened to her bowel sounds which were normal. She said she moved her bowels regularly with no constipation. I asked her about her urination, did it hurt to go? Did she have frequent urges, any odor to the urine? No, no and no. I palpated her abdomen and did not note any focal tenderness.
I asked her if anything made the pain worse and she holds out a closed fist and says "here." Without thinking I hold out my hand and she drops a dried up, black thing that sort of looked like a piece of stick, but not quite. I am standing there looking at it thinking to myself "what the hell is that?" So I ask, and she tells me that she masturbates everyday with a banana and that is the stem and the pain gets worse when she masturbates. Ack! I kind of fling the object back onto the gurney and quickly squirt some hand sanitizer into my palm and vigorously clean my hands. While I am doing this she is telling me how she is pregnant with a banana vine and it is the vine growing that is causing the pain and she is too old to be a mother so she wants the vine cut out. My first random thought is "I think bananas grow on trees." But then I come to my senses and fall back on my generic "hmm, I see. Well let's get you seen by the doctor then."
As I leave the room for a thorough wash I marvel on how a person can seem perfectly normal until you start talking to them and then you realize that something is a little off.
Wednesday, January 23, 2008
This sucks the life out of me
We are contributing to his slow death.
This is not why I went into nursing. I did not intend to be turned into a drug dealer. I don't like it and it sucks the life out of me. We are not doing these people any favors, just the opposite in fact.
Tonight played out like this:
He came in with acute narcotic withdrawal. He ran out of Methadone three days ago and he had a visit to our ER that day for dental pain for which the NP gave him 20 Vicodin. Obviously he has used those all up, he sits in the triage room vomiting into a basin, covered in goosebumps. We offer him IV fluids, anti-nausea medicine and clonidine to block some of the symptoms but he refuses. All he wants is drugs. The doctor is firm, no drugs. He becomes enraged and flings the basin of vomit at the doctor. A security alert is called and the police summoned. He is dragged from the ER in handcuffs, screaming threats on the way out.
While all this is going on there are families with small children, elderly ladies with chest pain and a dying grandfather in the adjacent room. Real patients with real problems who are cheated of the care they deserve by toads like this man. I would hate him but we helped to create him.
Monday, January 21, 2008
Another example of VA care
One evening the neurosurgery resident was in the ER placing a ventriculostomy and a Codman drain on a patient with a head injury so I was holding his beeper and answering his pages.
First I get one from the VA. A nurse up there is calling to say she needs him to come and verify NG tube placement on a patient she had placed a NG tube in. WTF????? For the uninitiated, an NG tube is a naso-gastric tube. It is a long, flexible tube that is inserted through the nostril, down the throat, into the esophagus and the end sits in the stomach. It can be used to suction stomach contents out or the put tube feedings and meds into the stomach. Placement is checked to make sure it isn't in the lung as putting formula etc. in the stomach is NOT good. This is a nursing task. You check by injecting some air and listening for a gurgle over the stomach and by aspirating some stomach contents. You can also get an x-ray. So, I'm confused. I ask her, "You don't check your own tube placement." She tells me no. And this tube is going to be used for feeding. So you are putting stuff into the tube and not checking yourself for placement before each use? Are you crazy. So you don't check placement and infuse tube feeding into someone's lung which will surely kill him? Not to mention the fact of the prolonged delay in starting nutrition, which is crucial to healing, while you wait for the one resident in the hospital to have time to trot all the way over there and do that for you. I am flabbergasted but tell her I will pass on the message.
Before too long I get another call from another nurse on another floor there at the VA. She has a patient that is post op from back surgery and she can't find his orders. Well come to find out, the patient came out of surgery nine hours ago! The patient has been on the floor for NINE hours and no one has looked for the orders until now? Once again, WTF?
My dad told me awhile back that he was going to try to sign up for VA benefits so that he could save some money on his meds. I looked them over and almost all of them were on Wal-Marts $4 prescription list and two of the others could be changed to ones on the list. I talked him out of signing up for VA hell.
This is how the country is treating it's Veterans, what a crime.
Ahem....Attention Staffing Office
'k? Thanks.
Sunday, January 20, 2008
More Governmental Stupidity
Medicare, in their infinite wisdom (NOT) have come up with the brilliant idea that if you are a medicare patient and are ready for discharge and you feel you don't want to be discharged you can challenge the decision and it will be reviewed by some doctor somewhere who is employed by the government (the same idiot's that brought you JCAHO.) How does that work in practice? About as badly as you might expect.
The second post deals with the VA. I have come to realize that the VA system is a colossal monument to waste, obstruction of any progress and stupidity. It is like every joke about bureaucracy every coined. Let me give you one example. I recently had a patient in the ER who had been discharged from our facility three days prior with CHF. The VA does not accept prescriptions by outside doctors so when a patient is discharged he needs to call his doctor at the VA and get him to order any necessary prescriptions. Have you ever tried to contact a real live human being at a VA facility? Yeah. Voice mail hell. So, here's our patient three days after discharge, he still has not gotten in touch with his VA doc so he has not had Coreg, Lasix, Zaroxolyn, Digoxin and Potassium since discharge. He is indigent and cannot pay out of pocket. Now is in Pulmonary Edema and barely escapes intubation. This is by far an isolated incident.
I really love his blog, but sometimes after reading it I'm feeling anything but happy!
Friday, January 18, 2008
But seriously, if you are going to spend several million dollars making a TV series or a movie - hire a real live, practicing, medical advisor. PLEASE!!!
The Family Visit
I bring them in the room, Mom and five kids. It takes a long time to get them triaged, the kids are brats - opening drawers and running around screaming while mom sits there oblivious.
I get them all done and start to usher them out the door when the mom decides that "as long as we're here, might as well get the other two checked out two." even though they have no complaints.
In the 45 minutes I spent triaging this family, none of which were suffering anything other than mild coughing and snotty noses, 4 more people had signed in and had been waiting with more serious complaints than 'colds.'
Wednesday, January 16, 2008
ER's Have Longer Waiting Times
Duh. Really? How much did that study cost? Any ER staff member could have told you that for free.
ER's are closing, ER visits are increasing. The population is aging, the economy is collapsing. More primary care physicians are refusing to take Medicaid patients. JCAHO and CMS are coming up with more idiotic and burdensome regulations requiring ER staff to spend more and more time on redundant paperwork. Litigation is making doctors gun-shy so they are ordering longer work-ups.
There is a nursing shortage so inpatient beds are not able to be filled.
Once again, duh. What did you think was going to happen. It's only a matter of time before our system crashes.
H/T Whitecoat Rants
Tuesday, January 15, 2008
Ever Wonder Why Nurses Burn Out?
We work short every day. The patients are sicker and sicker. Higher acuity, higher volume of visits with less staff to care for them. And now, the insurance companies are not going to pay for some things that only adequate staffing can prevent. When the hospitals aren't getting reimbursement what will they cut? Bedside staff of course, always the first to go when money is tight. Do you see where this is going?
I'm overwhelmed and burnt out with no end in sight. I suspect a lot of my fellow nurses are right there with me.
And here's a post by Mother Jones. She was assaulted by a patient and is expecting a call from her boss, not to express concern and caring but rather blaming her for the problem. If you think this kind of experience is rare, let me assure you it is not.
Monday, January 14, 2008
Heartbreaking
Sunday, January 13, 2008
Blah
For those of you in the snow belt - it was sunny and 67 here today.
Saturday, January 12, 2008
Medical Transcriptionists are Da Bomb
Doctor dictating on the dictaphone: 40-year-old Female mumble, mumble, mumble, snort abdominal mumble mumble mumble mumble (hey hand me those labs) history of mumble, mumble, mumble gravida mumble, mumble please add Caucasian before female mumble mumble mumble (did you need something? OK give her 1 mg of Ativan PO)mumble diverticulitis mumble
And turn it into this:
40-year-old Caucasian female with a two day history of RUQ abdominal pain occurring after meals accompanied by nausea, vomiting and diarrhea. The patient is gravida 4, PARA 3 currently pregnant 36 weeks. Previous medical history is negative except for one episode of diverticulitis occurring earlier in this pregnancy.
I stand in awe of your talents.
Friday, January 11, 2008
Good news!
I've finally found a way to keep my glasses from sliding down my nose.
And, I've found the man I want to be my son-in-law.
That's my manicurist, second from the right.
And for more choices when blowing your nose.....
This just defies belief.
For those of us who are a little saggy, this has possibilities.
Ever bit your tongue? Now imagine how this felt.
And my kids think I embarrass them.
And for those that find a necklace is not enough.
We're guaranteed not to ever get a job.
Medication Reconciliation

I would so like to shoot whoever came up with the idea of the medication reconciliation process (yes I know it is JCAHO, but I want a specific individual.)
Back in the good old days, before we went to the computer (that is supposed to speed things up, but don't get me started) I was very good at triage, usually I could triage someone with a complicated medical history and a lot of meds in about 5 or 10 minutes. Now, thanks to the computer and medication reconciliation, it takes me 2 to 3 times as long. The more we try to streamline, the slower things move.
But wait, it isn't good enough to have to enter grandma's big ol' bag of meds during triage, now we have to generate a form with all those meds listed on it along with all the meds they received in the ER and....FIND THE ER DOCTOR and HAVE HIM SIGN IT and FAX IT TO THE PATIENTS FREAKING DOCTOR OR DOCTORS. ARRRRRGGGGGHHHHHHH!!!!!!!!!
Whew, sorry. Bad day.
So tell me JCAHO, since I have to now spend 20 to 30 extra minutes on paperwork PER PATIENT on this on GODDAMN form, just how am I improving patient care? How are we improving ED throughput when your freaking mandates mean I have to spend twice as much time sitting in front of the blankety-blanking computer than at the bedside. WHEN IS IT GOING TO STOP? When are all the hospitals in America going to take a look, find their balls and say "JCAHO, get OUT!"
There is a privately owned endoscopy center in town, it is looking pretty good right about now.
New Look
Thursday, January 10, 2008
Change of Shift can be found at Nursing Jobs this week. Some first time posters are participating this week, give them a read.
Wednesday, January 9, 2008
Grand Rounds
WAY TO GO MEAN MOM!
Sad but True
After a little while she comes by and tells me she couldn't find it. Oh really, what a surprise.
When I speak it always sounds like it is in English but I sometimes wonder.
Monday, January 7, 2008
I'm not using my inside voice anymore
We go on about our business. I forget about the oncology patient- we did manage to get the 20-year old DKA patient out of the lobby where she had been sitting for an hour with a HR of 140. The attending and I are in the hallway talking to the nursing supervisor about declaring an internal disaster when the oncologist shows up wanting to speak to the "Nurse he talked to earlier." I told him that was me and asked him to wait for just a minute so I could finish up the discussion I was having. Now, anyone could see the state of affairs in the place, there were patients everywhere, the noise level was deafening and the phones were ringing off the hook. The doc starts to berate me for making his patient wait, he wanted her in a room right now and so on and so on. I told him that I had forewarned him that we were in a crisis situation, that he could have made her a direct admit and that she would be placed in a room as soon as I could.
Unfortunately, he did not care for my answer and started getting really nasty. I informed him that I had no intention of letting him talk to me in that manner and that if he had not been insistent on the ER doing his job, his patient could be tucked up in a nice warm bed up on Oncology at this very minute. But since he chose not to do that, she would be waiting in the lobby to be seen as soon as we possibly could in the order of her acuity. Unfortunately, I think I was speaking in my outside voice because he started to back away from me and when I finished, several staff members were staring at me with wide eyes. Oh well. He asked for an order form, wrote some orders and we whisked the patient up to the oncology floor where she belonged.
So doctors, I know you are busy. I know that you think we can get things done faster than the floor nurses. Whatever. Let's do the right thing for the patient. Sending them to the ER so that the ER doc can order labs and Xrays when you already know what the problem is represents a collosal waste of time as well as incurring an unnecessary bill for your patient. Why make them sit in the ER for hours when they could go right to a bed? And if you choose to not do that, don't get mad when they have to wait - we are doing the best that we can.
Sunday, January 6, 2008
Better Management of Hospital Beds

I was reading a back issue of Modern Healthcare when I came across a letter to the editor by Eugene Litvak et al from the program for management of Variability in Healthcare Delivery at Boston University's Health Policy Institute. (yeah, I have no idea what that is either) I was immediately captured by the letter's suggestions - unfortunately I cannot link there as you have to be a paid subscriber so let me sum it up for you. Their suggestion is that ER overcrowding is not being caused so much by the amount of hospital beds that have been closed over the last few years but rather by Poor management of the existing beds. In this letter they single out the poor scheduling of elective surgery and even did a study demonstrating that the timing of ambulance diversion is best predicted by the number of elective surgical admissions for that day, not the actual amount of ER patients. Why? Well if my hospital is any indication, the beds are given preferentially to the surgery patients (who are presumably better reimbursemened) while the ER is stuck holding their admits. The letter goes on to call for more effective hospital management of existing hospital resources before billions of dollars are spent on building new and bigger ER's and increasing hospital rooms.
I gave that some thought. Everyone who works on Mondays know it is usually one of the busiest days with the most admits. At my facility there is also a very busy surgery schedule on that day whereas Thursdays usually have a light surgery schedule. On Thursdays and Fridays we rarely have trouble getting beds. Hmmm.
But somehow I can't see admin buying into this idea, they cater to the surgeons and strictly avoid doing anything to upset them in fear that the doc's will do their surgeries somewhere else. Still......diversion hours are increasing rapidly across the country, patients are waiting longer and longer for an open bed, filled beds often clogged up with admits. The state of emergency medicine is reaching the breaking point. Wouldn't it be nice to try to fix in now before it is completely FUBAR'd?
Photo Credit
Saturday, January 5, 2008
Ah! Electricity.
In reading blogs this morning I came across this at the Happy Hospitalist. This is just the kind of thing that chaps my ass. How can juries award these morons anything? A guy that got bit while he was in someone else's yard shooting the chained up dog with a pellet guy, a woman who put her RV on cruise control and then got up to go and make herself a sandwich. Good grief.
Now excuse me while I go drink a steaming cup of theraflu and become unconscious for several hours.
Thursday, January 3, 2008
My Name is ERnursey and I am a 20 Questions Addict

The kids put a 20 Questions game in my stocking. In a short week I have become hopelessly addicted to the stupid thing. I mean, how can a small, electronic hand-held game read my mind for crying out loud. It is uncanny in it's ability to guess whatever obscure item I am thinking of in 2o questions, sometimes it has to use 25 but in probably 100 attempts it has only missed two or three times. So I will pick it up and play it a couple times and then set it down and walk away, then pretty soon I'll think of something and think "Oh, I bet it won't guess this one." I'm pathetic.
Wednesday, January 2, 2008
Crayzee!!!! (Shamelessly stolen from Nurse Kelly)
Great, now I'm an ad
So, I'm sure you are saying to yourself -"Why don't you quit." The truth is, as burned out as I get sometimes, I love my job. I've done other things but never gotten the fulfillment and satisfaction that I get from ER nursing. Take someone with a kidney stone, they walk into the ER pale, cool and sweaty. The pain is so bad that they have lost the ability to reason or think. Their whole world has become the pain, which comes in excruciating waves so bad it makes them vomit uncontrollably. Within a few minutes I can start an IV, grab a doc to see them, hang some fluid, administer Toradol and an anti-nausea medicine through their IV and they will be almost, if not completely, better.
Or take the patient who is having a heart attack, the arrive in the ER and are swarmed by a covy of well trained ER staff. They get an EKG, an IV, blood is drawn and the cardiologist called within minutes. They are often in the Cath Lab being stented within a half an hour of their arrival. It takes a pretty spectacular team to achieve those results. That is the ER.
We work very closely with our docs. They know us and respect our skills. We are more of a 'team' than anywhere else in health care. We have a lot of autonomy also, working within myriad protocols. No where else in health care do you have the opportunity to make such a big difference for your patients in such a short amount of time.
The ER. It can grind you down but you still love it.
Tuesday, January 1, 2008
Grand Rounds
Flu
On the good side, ERson has been in touch to give me his come home date, which will be sooner than he had thought. Happiness.




