When I answer the phone that is ringing for the 8 billionth time today at 3:17 pm when the 31 bed ER has 64 patients in it - some since yesterday and we are all running, running, running and getting further and further behind and I am waiting for a call back from respiratory so I can tell them to hurry, come quick we're intubating an infant and instead it is a bill collector looking for one of the ER tech's that is not working today anyway because they called in sick for the 15th time this year.......
I am NOT going to be happy and believe me you WILL know about it (I may have borrowed some specific phrases from Cranky Professor!) In what universe do you think it would be okay with your bill collecting when someone answers the phone "Greatest Hospital on Earth Emergency Room?"
That little conversation is a good example of why I don't give my name out on the phone.
Monday, January 5, 2009
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5 comments:
Haha, my credit card company called me at work first thing this morning to make sure an online purchase I made yesterday was legit- and I never even gave them my work number, nor my unit number, only my employer (which is the regional health authority for a population of over 1 million and including more than a dozen hospitals...) where do they get these numbers?? At least it wasn't a collection call, how embarassing if that happened while you were at work!
some places require you to give place of work number - so they can track you down
I was when I took out a car loan
ERNursey:
This happens at my place of employment and just drives me nuts.
I just don't want to know some things about some people!
These people are just doing their job; however, you would think that they could have some common sense.
It was very interesting for me to read this blog. Thanx for it. I like such themes and anything connected to them. I definitely want to read a bit more on that blog soon.
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