If I am calling you because I was inputting my patients 27 medications and the computer crashed causing me to lose what I have put in so far........
DON'T ASK ME IF I'VE REBOOTED THE COMPUTER OR I MIGHT HAVE TO COME DOWN AND 'BOOT' YOU!
Friday, December 26, 2008
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7 comments:
Heretic!
The Electronic Health Record will lead us out of the quagmire our system is in...if you have problems operating the system obviously you're not bright enough to be providing health care. :-)
At least that is what the IT weenies will have you believe.
Pretty soon it will be nothing but unit clersk and IT techs.
Every time I call pharmacy because I can't find a med my patient needs I get asked if I checked the pyxis.
"Nope, I didn't think to check there. Thanks for the reminder."
Gerrr
As a former IT weenie, ask them to come down and fix it.
It sure beats trying to enter it in again only to be messed up again. Make 'em earn their keep!
Besides, they might fix the problem, or bring a spare to resolve the issue.
If not, you get a name and a face to associate with the incompetence.
I'm still trying to get a network tech to fix my problem at work. Apparently, the boss does not believe I still know how to talk to them...heh, heh.
Wait 'til one comes on my unit...I'll be waiting. I still speak geek pretty well! ;->
As a tech support person (and Windows programmer), I can say that
1) it is highly probable you did not save your data every few minutes, and that's why you lost all your data when the computer crashed.
2) Rebooting a computer is one way to help fix buggy software. And it's often the first step a tech support person takes.
3) If your software does not allow you to save every few minutes and easily go back to editing, your software sucks.
4) You can count on the computer crashing at the worst possible moments, such as when you enter lots of data that hasn't been saved. Murphy's Law and all that. See Rule #1.
Oh yeah. The reason why you have buggy software is because large corporations would rather pay a CEO millions of dollars, and hire a non-English speaker to write US software, than hire a qualified, experienced programmer in the US. Coorporations prefer someone who got their degree from Rice Paddie University or the College of Elephant Dung.
I've been in the industry since 1991, programming since 1982.
Large companies generally don't hire quality programmers. It's difficult to be a good program with a solid education. And when you get a good education, no one will pay you for it.
Amen I hear ya!!!!!
On one hand you know they are just following procedure. On the other hand, you want to choke them. lol
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